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The fourth is always to make service delivery transparent through institutionalisation of community police partnership (such as establishment of police station outreach centres). Punjab will be the first state in India to implement community policing at a large scale within an institutionalised manner. This has become possible as the political leadership has had the lead. Around 400 centres would provide counselling services to resolve disputes linked to domestic violence, dowry and other crimes against women. These would also have facility for lodging complaints against police personnel, punjab news paper long with transparent disposal of the complaints.

Run in partnership with representatives of the community, the centres would provide copies of FIR, untraced reports, no-objection certificates for arms licences, permission for functions, tenant verification, servant registration, etc .

The concept behind all these reforms is to restore the denied "personhood" across board to citizens, and reinforce the necessity for what Hannah Arendt (1986) termed as "the right to have rights".

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